Enhance Customer Loyalty with LoyaltyFactor
- Omnichannel Customer Loyalty Management
- Centralized Loyalty Campaign Management
- Personalized Campaign Communication
What is LoyaltyFactor?
Loyalty Factor is an advanced customer loyalty and reward campaign management solution. It helps to run multiple customer loyalty campaigns on a single platform without any complexities.
Loyalty Factor enables businesses to manage gift cards/coupons, implement referral/bonus points allocation, execute loyalty campaigns along with real-time business performance, custom campaign reports on customer loyalty campaign activities.
LoyaltyFactor Feature
With intuitive user experience and simplified workflow enable the users to create new loyalty campaigns easily.
LoyaltyFactor enables the user to create on-demand coupons without any troubles. Based on the purchase and customer shopping trend store managers can release on-demand coupons.
Stores get more freedom to manage customer loyalty coupons with multiple control points and separate dashboards. For super-admin, store manager, coupon admin.
LoyaltyFactor offers the freedom to provide role-based dashboards to manage and monitor different campaigns running across the stores. It can be optimized based on permissions for each user.
Admins can easily manage the customer list as new customers or existing customers. And easily send out reward coupons. Users can pull the customer details with multiple variables like mobile number, name, etc.
Search by mobile number option provided in the super admin & store manager page. Admins can redeem and deactivate coupons easily.
LoyaltyFactor offers better customer loyalty by helping store managers to get the feedback from the customers, using feedback reminder.
Admins can manage customer subscriptions right from the dashboard. They can easily subscribe and unsubscribe customers.
All users can see the reports based on their access controls. Stores managers can view the trend and metrics right from the dashboard.
Incentivize Your Customer Experience with Personalized Customer Loyalty Programs
Customer loyalty programs are a key driving factor that helps retain customers and deliver a nourishing customer experience. It involves a lot of activities that need to be streamlined for the best outcome. An ideal customer loyalty program comprises proper campaign management, optimized loyalty management, accurate data analytics, and real-time customer service. Hence to meet such a range of operational areas, you need “LoyaltyFactor” that collectively helps you to manage end-to-end customer loyalty campaigns.
Run Customer-centric Loyalty Program with LoyaltyFactor
Accessibility and Control
Super admin has a separate dashboard to oversee different customer loyalty campaigns and has control over all the stores and campaigns.
Coupon admin can create and manage the customer loyalty programs within the assigned stores or territory. They can redeem coupons and control the coupons with customer subscription management.
Store manager will be managing the customer loyalty programs based on the conditions set by the super admin. Store managers can redeem coupons by multiple variables.
LoyaltyFactor Functionalities
On-Demand Functionality
- Easy In-store Campaign Creation for Existing and New Customers
- Create the On-Demand Coupon by capturing Coupon Tag, Value, SMS text & Comments
- Unique Coupon Value and Tag
- Static and Dynamic Coupons
- Easy identification of New Customer & Existing Customer
- Personalized Campaign and Coupons
- Simplified Coupon Delivery Management with Easy Activation and Renewal Options
- Coupon Search with Multiple Parameters (Mobile Number)
- Easy Coupon Redeem Process Based on the Conditions Applied
Referral Program Functionality
- Create Multiple Referal Program Campaign(SMS/Email)
- Easy Referral program Campaign Creation
- Offer and Point-Based Referral Program Type
- Centralized and Fast Campaign creation and Delivery
- Easy Referral Coupon Redeem Process with Mobile Number
- Condition Based referral Coupon Redemption Option
- Custom Option to Redeem Points/Offers Partially or Full
- Real-time Coupon Redemption Status Visibility
Coupon Functionality
- Easy Coupon Activation and Deactivation Process
- Static, Dynamic, and In-store Coupon Based on Campaign
- In-store Coupons Based on the Coupon Status
- Easy Coupon Code Verification with Accurate Status
- Real-time Coupon Extension Option and Auto-activation
Deliver a Superior Reward Program Experience for Your Loyal Customers
Why LoyaltyFactor ?
Personalized Offers for Customers
Easy Loyalty Campaign Customization
Flexible Store-based Coupon Management
End-to-end Customer Insight
Robust Multitenancy with Individual Control
Complete Partner Data Oversight
Advanced Campaign Administration & Reporting
Innovative Rewards Management System
Prompt Customer Service
Looking for a friction-less Customer Loyalty Management Solution?
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